Testimonials

We had feared we had a lot against us to begin with: our move was not managed by our companies, we were looking to move to Watford and not London, our budget was quite limited, we did not have a lot of time, and we were not Americans but Spaniards! But our fears were unfounded - the guys at London Relocation were extremely professional from day one: quick answers to email queries, clear and useful instructions, and very friendly attitude.

Moving to a different country can be one of the most stressful things, but Devon, Mat, Kenneth and the team took most of that stress away from us. We felt in good hands, and things went incredibly smoothly – we were shown 14 flats and found the one we were looking for, opened a bank account, and organised the move in far less time that we had thought possible! We don’t know how we could have made it without London Relocation’s help, and we would most certainly recommend it to anyone wishing to relocate to the London area.

My company sends people to London quite often, and hearing reports from others, they have spent weeks in a hotel, looking for an apartment in London and tearing their hair out in dealing with the multitude of agencies one must talk to in order to see a property. London relocation showed us over 20 properties during a Saturday, but they understood our requirements so well that we had already found our dream apartment in the 3rd one they showed us. London relocation helped us negotiate the price down hundreds of dollars a month from the asking price and stayed in close contact with us during the process of our move. When you add up the costs of hotels, broker’s fees, and the lower price of the apartment, London relocation more than paid for itself; let alone the stress and hassle that they allowed us to avoid by handling the entire London real estate system for us. Thank you London Relocation!!!

I just wanted to say a huge thank you to London Relocation for everything that you’ve done for me since I arrived in the UK.  Not only did Ryan help me find a wonderful flat that fits my needs perfectly, he worked his magic and did so in the extremely short timeline I had to work with.  He’s also gone above and beyond since the move to answer any questions that have arisen for me, assist me with those little things I don’t quite understand about living in the UK yet, and even checks in every now and again to make sure that I’m settling in okay.

As a single student moving abroad, I had to no prior knowledge of the London real estate market – how renting worked or even what my first steps to finding a flat would be.  And I can honestly say that I couldn’t have made the move without the help of Ryan and London Relocation!  It was such a load off my mind to have had the support and expertise of everyone, and it made moving across the world the way it should be – fun, easy, and stress free.  So thank you, very much.

There are plenty of testimonials about London Relocation and their ability to find a perfect flat and get the lease sorted within five days, but I wanted to provide a testimonial of what happens 18 months after they have placed you and received their fees: they’re still there for you.

I was having issues between the letting agency and landlord regarding the return of my security deposit and to whom it had been registered in the tenancy deposit scheme. I emailed Mat seeking some advice about the situation and had a response from him—within 3 minutes.

Not only did he respond directly to my message, but by the time we talked on the phone 10 minutes later he had already spoken with a colleague at the letting agency and knew everything that was going on from their side. The deposit was settled by the next morning, including a follow-up to ensure that the funds had been transferred.

It’s difficult to imagine any greater support from the team. These guys aren’t kidding: they’re there for you from start to finish, and then some.

London Relocation was so helpful! Moving from the United States and starting graduate school, I needed an apartment within a short amount of time and they made it happen within less than a week. Everything went really smoothly thanks to their services.They were always responsive, even to the smallest of queries, and very nice to deal with. They were also very accommodating in regards to my American ways of dealing with the bureaucracy of moving into a new place (meaning, always skeptical). I am now very happily set up in a beautiful flat and ready to concentrate on school.

Thanks again!  Best wishes,

“Apartment hunting can definitely be an enjoyable experience if you have the time to set aside and do it properly. In my case, I was flying in from New York and starting a new job 4 days later. Although I had lived in London before (and coincidentally used London Relocation to find my first flat) I didn’t think twice about using them again to help find my new home especially since I was so strained for time. Ryan was a big help on the day, and both him and Mat were available after the flat was found for any questions and concerns that I had. Although seeing up to 20 flats in one day can be daunting, time was set aside for lunch and coffee breaks and even some light touristy activities to help familiarize me with the area. Overall a great option if you’re short on time”

I wanted to thank you, and everyone at London Relocation, for all the help you provided us in our move from Boston. Through every step of the process, from our initial phone interview up to the day we moved in, you have all been so helpful. Kenneth was a spectacular agent. He took all the information from our phone interview and showed us 17 different apartments and they were all great. He gave us lots of helpful information about the neighborhoods we were seeing and wouldn’t even let us pay for lunch! Mat was great in helping us review our lease and getting the right papers signed and delivered to the correct people and Anthony was a huge help in making sure we were able to safely and conveniently get our money transferred over from the US. Finally, thank you for convincing us not to schedule our flat viewing on the day we flew in to the country. Lord knows what a mess that could have been!

The amount of time and headaches that London Relocation saved us is immeasurable. To be able to move into a flat that was EXACTLY what we were looking for less than a week after arriving in the city was amazing. Having to transition into new jobs in a new country was difficult, it was great to know that our housing situation was taken care of by a group of people who genuinely cared about us.

Thank you very much!

We cannot imagine having moved to London without the expertise of the London Relocation Services team.  Our relationship with LRS began more than 6 months prior to our move date and the advice and guidance we received every step of the way helped make a life-changing, and at times overwhelming experience smooth and comfortable.  The team did not simply find us a flat in which to live. They walked us through the complexities of the London housing market, got us on our feet in terms of organizing bills, bank accounts, and taught us how to become self sufficient in dealing with the day to day issues that come with settling into a new city and country. They have been happy to answer the many questions we have tossed their way and regularly check in with us to ensure that all is well.  Hiring London Relocation Services, I have no doubt, saved us a lot of hassle and perhaps some very expensive mistakes down the road.  Best of all, they have made us feel at home and looked after, just as good friends that are always there for you, especially when you need them most.

My wife and I looked at websites and estate agent listings for several months before deciding to try London Relocation.  We received the type of attention and customer service we were used to in the States.  From the initial phone call through the final contract, Mat and Ryan catered to our needs and understood what we wanted.  Our family had some specific desires such as a bathtub and a garden or park for our two small girls.  We were also concerned about traveling to a variety of properties with them.  Ryan picked us up from the hotel in a hired car with two car seats.  The iPad for reference was a plus and Ryan took us around the surrounding neighborhoods, not just straight to the property.  He was happy to answer our myriad of questions ranging from what markets are good to how does a dryer work without an exhaust outlet.  Once we decided to put in an offer, Ryan worked with us to get an agreement that included conditions we considered essential as well as a customized payment scheme.  Overall, we are pleased with the flat we found and the ease of the process.  We would definitely recommend London Relocation to our friends.

My wife and I were very excited about our move to London but we did not know where to start.  We had heard all of the stories of how London was so expensive and we’d only be able to find a tiny place for an extraordinary amount of money.  Needless to say, we were nervous.  An acquaintance recommended we try a service called “London Relocation”.  We checked out the website and it looked legit.  We e-mailed them and within an hour we received a response.  From then on, they made our lives much easier.  Phillippa was very helpful in helping us get everything ready for our move.  As the time got closer, we spoke with Phillippa and Kenneth to get a feel for the neighborhood we were looking for.  Upon arrival, we went out with Kenneth and saw 20 different apartments.  It was a long day but we saw many that we liked, in great areas, all within our price range.  That night we put an offer on the one we liked and the next day we were signing the contract.  It turns out that we chose the one that our friends at London Relocation thought we might choose.  They knew us so well.  After putting in an offer, Mat, helped us tremendously in dealing with the contract and the apartment management agency.  He helped us work things out with our bank and get all the paperwork squared away.  We now live in a lovely flat in a beautiful area.  My wife and I love it.  We could not have done any of this without the help of everyone at London Relocation.  If you are moving to London and you feel overwhelmed, give them a call and let them help you.  You will be thanking them every step along the way.